I worked in IHOP’s “Sacred Trust” office, aka their HR department. I was 19 or 20 with ZERO work experience, especially in HR. My “training” lasted about an hour and was conducted by a friend of mine who had been working there a few months longer than me. I would say about 90% of what I did was update people’s sacred trust hours (people could decide their own prayer room hours, but they needed to write it on a form and submit it if they made any changes). This was mainly so that we could keep an accurate list of “watchmen on the wall” in that display case outside of the prayer room. The other 10% of my job was applications and interviews. I don’t remember seeing alarming things on any applications, but I do remember one incredibly awkward interview I was doing with a 30-something guy I had done my internship with. He confessed to a “previous porn addiction” and I had *no* idea what to say. I don’t even remember what I said or what happened next (I’ve blocked out so much of my time there). All that to say, I had absolutely no business being in that job, and looking back it is almost comically absurd the way that office was managed. It’s *massively* indicative of just how unprofessional and ill equipped they were (are) to do even the most basic of professional workplace procedures. There is no doubt in my mind that we are just scratching the surface of what abuses and mishandlings have gone on in that place all these years.
- Full-time Nightwatch Staff2007-2010